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$viewFile = '/var/app/current/app/View/Layouts/responsive.ctp' $dataForView = array( 'search_text' => '', 'search_location' => 'maine', 'show_thank_you' => (int) 0, 'similar_jobs' => array( (int) 0 => array( 'Employer' => array( [maximum depth reached] ), 'UtZipcode' => array( [maximum depth reached] ), 'User' => array( [maximum depth reached] ), 'EmployersJob' => array( [maximum depth reached] ) ), (int) 1 => array( 'Employer' => array( [maximum depth reached] ), 'UtZipcode' => array( [maximum depth reached] ), 'User' => array( [maximum depth reached] ), 'EmployersJob' => array( [maximum depth reached] ) ), (int) 2 => array( 'Employer' => array( [maximum depth reached] ), 'UtZipcode' => array( [maximum depth reached] ), 'User' => array( [maximum depth reached] ), 'EmployersJob' => array( [maximum depth reached] ) ), (int) 3 => array( 'Employer' => array( [maximum depth reached] ), 'UtZipcode' => array( [maximum depth reached] ), 'User' => array( [maximum depth reached] ), 'EmployersJob' => array( [maximum depth reached] ) ), (int) 4 => array( 'Employer' => array( [maximum depth reached] ), 'UtZipcode' => array( [maximum depth reached] ), 'User' => array( [maximum depth reached] ), 'EmployersJob' => array( [maximum depth reached] ) ) ), 'title_for_layout' => 'Customer Service Representative at Look Up Radio', 'metatag_description' => 'Customer Service RepresentativeLook Up Radio at Proven', 'unique_name' => 'look-up-radio--', 'reference_number' => '36850', 'mobile_image' => '', 'display_company_title' => 'Jobs at Look Up Radio', 'employer' => array( 'EmployersJob' => array( 'id' => '28200', 'employer_id' => '17982', 'ats_url' => '', 'url' => '', 'title' => 'Customer Service Representative', 'craigslist_city' => 'austin', 'craigslist_sub_city' => '', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'Texas', 'open' => '1', 'post_date' => '2017-02-17 16:03:05', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '73301', 'description' => '<p>The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.</p> <h4>Essential Functions</h4> <p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ol> <li>Provides timely and accurate information to incoming customer order status and product knowledge requests.</li> <li>Processes customer orders/changes/returns according to established department policies and procedures.</li> <li>Works closely with the credit department to resolve disputed credit items.</li> <li>Provides timely feedback to the company regarding service failures or customer concerns.</li> <li>Partners with the sales team to meet and exceed customer’s service expectations.</li> </ol> <h4>Competencies</h4> <ol> <li>Customer/Client Focus.</li> <li>Problem Solving/Analysis.</li> <li>Time Management.</li> <li>Communication Proficiency.</li> <li>Teamwork Orientation.</li> <li>Technical Capacity.</li> </ol>', 'unique_name' => '', 'created_date' => '2017-02-17 16:02:14' ), 'Employer' => array( 'lat' => '30.22019958', 'lon' => '-97.74990082', 'id' => '17982', 'company_name' => 'Look Up Radio', 'company_logo' => '', 'simple_posting_process' => '1', 'user_id' => '524516', 'zipcode' => '73301', 'city' => 'Austin', 'street_address' => '', 'street_address2' => null, 'state' => 'TX' ), 'UtZipcode' => array( 'zipcode' => '73301', 'city' => 'Austin', 'state_prefix' => 'TX' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ), 'is_swinomish' => false, 'is_hiring' => (int) 1, 'page' => '', 'success' => (int) 0, 'broadcast' => (int) 0, 'external_job_board' => '', 'is_worker' => false, 'isMobile' => false, 'isWorker' => false, 'isSales' => false, 'isEducator' => false, 'adminLoggedIn' => false, 'isEmployer' => false, 'loggedIn' => false, 'isFacebookAppUser' => false, 'campaign' => 'NONE', 'content_for_layout' => ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Customer Service Representative"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/28200?ref=36850"/> <meta property="og:image" content="/css/images/proven_logo.png"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.</p> <h4>Essential Functions</h4> <p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ol> <li>Provides timely and accurate information to incoming customer order status and product knowledge requests.</li> <li>Processes customer orders/changes/returns according to established department policies and procedures.</li> <li>Works closely with the credit department to resolve disputed credit items.</li> <li>Provides timely feedback to the company regarding service failures or customer concerns.</li> <li>Partners with the sales team to meet and exceed customer’s service expectations.</li> </ol> <h4>Competencies</h4> <ol> <li>Customer/Client Focus.</li> <li>Problem Solving/Analysis.</li> <li>Time Management.</li> <li>Communication Proficiency.</li> <li>Teamwork Orientation.</li> <li>Technical Capacity.</li> </ol> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=712f4944782c73edc0dabbaf1&ri=9c11fed2aab34bafb57ed0c29a687919&job_loc=Austin%2CTX&q=Customer+Service+Representative&spl=v1%253A5%252FVgNtjV4%252Bx2VaI6%253AxcP%252B2TCTycU5B%252F36Zg%252F%252B2A%253D%253D%253AU%252FJxgWnL1zo6zYfRZnRLNGxN2CMrIp0okX5ddIkn8yiTbckChlxjUkGmZm3hQnqEuNYx2ZMOpH%252FjCm8JyVe1N7KMaSB9LveUGtjhpDhBmUReZ3hi74vAbx7hvlgVaXxKNkSCZusXP8p%252BeXyWAg%253D%253D&encrypt=0&l=Austin%2C+TX&query_category_id=130000&t=simplyhired.com&jobkey-30414273697/" class="blue-link" target="_blank">Retail Sales Representative - 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<span class="text-muted">Austin, TX</span></p> <p class="text-muted similar-job-date"> Yesterday </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = 'maine' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Spectrum' ), 'UtZipcode' => array( 'city' => 'Austin', 'state_prefix' => 'TX' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=712f4944782c73edc0dabbaf1&ri=9c11fed2aab34bafb57ed0c29a687919&job_loc=Austin%2CTX&q=Customer+Service+Representative&spl=v1%253A5%252FVgNtjV4%252Bx2VaI6%253AxcP%252B2TCTycU5B%252F36Zg%252F%252B2A%253D%253D%253AU%252FJxgWnL1zo6zYfRZnRLNGxN2CMrIp0okX5ddIkn8yiTbckChlxjUkGmZm3hQnqEuNYx2ZMOpH%252FjCm8JyVe1N7KMaSB9LveUGtjhpDhBmUReZ3hi74vAbx7hvlgVaXxKNkSCZusXP8p%252BeXyWAg%253D%253D&encrypt=0&l=Austin%2C+TX&query_category_id=130000&t=simplyhired.com&jobkey-30414273697/', 'title' => 'Retail Sales Representative - $18/hr, Commission + Incentives', 'description' => '<p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;"><strong>AT A GLANCE:</strong></span></p><ul><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.95/hour or $47,736.00 annually. Top performers in this role are earning $60,000.00. You may also qualify for free internet, TV, and phone services (restrictions do apply).</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">This role is a full-time, entry to mid-level retail sales role, focusing on wireless, TV, and internet products in the communications and entertainment technology space. Advancement potential and generous commission opportunities are available.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Our Retail Sales Specialists are organized, digitally savvy communicators with a competitive spirit eager to learn and grow. A results-driven achiever comfortable in a busy retail sales environment. Wireless sales experience preferred.</span></li></ul><p style="margin: 0px;"></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;"><strong>ABOUT US</strong></span></p><p style="margin: 0px;"></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;">Spectrum is Americas fastest-growing TV, internet, and voice provider. Our organization is one filled with a diverse group of hardworking people. Theyre committed to helping us grow, and were committed to growing with them because making sure everyone reaches their full potential is a key part of our mission. </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;"><strong><span style="color: #4472c4;"></span></strong></span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: black;">Our extensive training program, competitive base salary, and generous commission structure provides the foundation you need to be a successful salesperson. Meeting and exceeding sales goals while delivering service solutions to our customers - its a win-win.</span></p><br><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;"><strong>ITS ALL ABOUT LEARNING AND GROWING</strong></span></p><p style="margin: 0px;"></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Whether this is a new road for you or you are an experienced sales professional, the journey is all mapped out. With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Specialists into quick-thinking professionals. We can bring you up to speed on Spectrums full line of products and our competitors products in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers.</span></p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;"><strong></strong></span></p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;"><strong>WITH A DELIBERATE PATH TO SUCCESS</strong></span></p><p style="margin: 0px;"></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">We know that the best people to lead are those who have been down the same road before. Most of our managers started as Retail Sales Specialists themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular coaching sessions ensure you feel supported and have everything you need to succeed. Get started at a Fortune 100 company and see how far you can go.</span></p><br><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;"><strong>WHAT ARE OUR EXPECTATIONS?</strong></span></p><ul><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Meet or exceed monthly sales goals, including wireless sales </span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Ensure a great customer experience</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Educate and engage customers through product demonstrations</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Be a team player (because we spend way too much time together)</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors</span></li></ul><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;"><strong></strong></span></p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;"><strong>Whats required to get started?</strong></span></p><ul><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Thrive in a fast-paced team environment</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications </span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Lifting up to 35 lbs.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Standing for prolonged periods of time</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Wearing a required uniform</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">High School Diploma or equivalent</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;"><strong>Bilingual Spanish Preferred</strong></span></li></ul><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;"></span></p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;"><strong>Preferred Experience</strong></span></p><ul><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Sales Experience: 1 - 5 years</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Knowledge of latest technology and devices</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Commissioned sales experience</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Retail sales or wireless sales</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Valid driver's license</span></li></ul><br><span style='display:none !important'> SRL213 </span><span style='display:none !important'> 2024-33749 </span><span style='display:none !important'> 2024 </span><br><br>Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.<br><br><br>A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.<br/><br><br><b>Get to Know Us</b> Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, youre joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.</br><br><b>Who You Are Matters Here</b> Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.</br>', 'post_date' => '2024-05-16T13:19:47Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'Action Behavior Centers' ), 'UtZipcode' => array( 'city' => 'Round Rock', 'state_prefix' => 'TX' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=71207b731d0c73edc02998d91&ri=9c11fed2aab34bafb57ed0c29a687919&job_loc=Round+Rock%2CTX&q=Customer+Service+Representative&spl=v1%253AJiUCTChnthLZ994V%253ASqongNQd%252FvZJJcmA%252BWFeXg%253D%253D%253AUuVdRQhV9yIkCxLZjearQ389DavbElQZHY1trkWDHqForu1zg3Qq8eyb%252ByVaoRV7%252BqCoBd2UizslELdAJ08w0iSBvCyUufHKZRZrtVb%252FK3SJQ0ve%252FNPlXOBAA87KNmTsvlgp&encrypt=0&l=Austin%2C+TX&query_category_id=130000&t=simplyhired.com&jobkey-30398339607/', 'title' => 'Entry Level Autism Support Professional', 'description' => '10895<br /><br />Paid training and RBT certification assistance provided, no experience necessary!<br /><br />*We are a Responsive Employer - we will be in touch with you within 24 hours of applying*<br /><br />What you will be doing as a Behavior Therapist:<br /><br /> Yearly tenure bonus in addition to regular pay for all eligible Behavior Technicians and RBTs<br /><br /> Applying the principles of one-on-one ABA therapy to help kiddos with Autism reach their full potential<br /><br /> Providing early intervention therapy in a center-based setting<br /><br /> Shaping the minds of kiddos in early childhood (ages 18 months to 8 years old)<br /><br /> Collecting data and implementing individualized treatment plans for each child<br /><br /> Collaborating with a team of like-minded individuals dedicated to living ABC s core values<br /><br />What we offer:<br /><br />Pay ranges depend on experience and the highest level of completed education<br /><br />Associates/High School Diploma Track 16.00 24.00<br /><br />Bachelors Degree Track 20.00 25.50<br /><br />Masters Degree Track 22.00 27.00<br /><br />*For entry-level candidates, your first raise is given after you are certified as an RBT. This typically takes 45 days<br /><br />Responsibilities:<br /><br />As a teammate at ABC, you will be entrusted with creating a safe and enjoyable environment for children. Your responsibilities will include:<br /><br /> Lifting and Mobility: Ability to lift up to 30 lbs, ensuring the safety and comfort of children under your care.<br /><br /> Engaging with Children: Squatting down to children's eye level to facilitate positive interactions and build connections with the little ones.<br /><br /> Maintaining Play Areas: Bending over to pick up toys and ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children.<br /><br /> Active Participation: Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere.<br /><br /> Supporting your Team: There may come a time when a neighboring center needs added support for various reasons. In that instance, it is an expectation that teammates, if requested, are available to help out a neighboring center in need.<br /><br />Additional Fantastic Benefits<br /><br /> Guaranteed full-time hours! Each full-time teammate receives guaranteed hours regardless of patient cancellations.<br /><br /> Promotional and raise opportunities every 6 months! We value frequent feedback and transparency to your next raise!!<br /><br /> Yearly tenure bonuses!<br /><br /> Small caseloads! Our therapists are able to focus on the individualized care for each kiddo.<br /><br /> Fully paid training! We will teach you the way and get you certified as a Registered Behavior Technician!<br /><br /> No-cost supervision hours! No deductions from pay or claw backs for the dedicated supervision time.<br /><br /> No contractual obligation! We hope you stay because it s a great place to work; not because you are contractually obligated to do so.<br /><br /> Wealth of benefits + perks! Generous time off: 10 holidays, 10 paid days PLUS 2 flex days<br /><br /> Health Benefits covered 90%<br /><br /> Free lunch EVERY Friday<br /><br /> Complimentary DoorDash DashPass and Calm subscription!<br /><br /> Student loan repayment employer contributions<br /><br /> Annual holiday parties, Teammate Appreciation Week, team meetings and happy hours!<br /><br />All Applicants are welcome - jump-start your career in ABA Therapy with any background!<br /><br /> Childcare Provider, Nanny, Babysitter, Preschool/Infant Teacher, Montessori Guide, Tutor, Substitute Teacher<br /><br /> Mental Health/Autism Advocate, Qualified Mental Health Professional (QMHP), Behavioral Health Technicians<br /><br /> Camp Counselor, Childcare Volunteer, Sunday School Teacher<br /><br /> Teaching, Special Education, Sociology, Human Development, Early Childhood Development, or Psychology degree (a college degree in any field preferred)<br /><br /> Paraprofessionals, Direct Support Professionals, Life Skills Assistant<br /><br /> A passion for working with children with Autism Spectrum Disorder and their families is a must!<br /><br /> An eagerness to be a part of a caring and team-oriented company culture.<br /><br /> A deep commitment to show up everyday (which includes reliable transportation).<br /><br />See what others have said when they made the decision to grow with us!<br /><br />Glassdoor<br /><br />LinkedIn<br /><br /> Please do not reach out to centers directly about your application status as they are very busy serving clients and families!<br /><br /> Copyright 2024', 'post_date' => '2024-05-15T06:53:47Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'ABC Home & Commercial Services' ), 'UtZipcode' => array( 'city' => 'Austin', 'state_prefix' => 'TX' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7004751ab7ec73edd2697e431&ri=9c11fed2aab34bafb57ed0c29a687919&job_loc=Austin%2CTX&q=Customer+Service+Representative&spl=v1%253A9MS2ATIfmlGLsApG%253AOwMrpFI6vtQ3T%252B6kqnW3XA%253D%253D%253AaENhgbIZR1qNmeCuNeU%252FAj7xnIylvMO7ZOlu8jAp8Q6FFB494ZYLFAm23TJxGVgpM8lYuFt3nGrhM3jcLiZ1FVhuTE6tm%252BYZ%252FMGLqTHWDTIjkXzUd8IavHjLMLXKtL2MxCkuC3FFiOA4t80GYg%253D%253D&encrypt=0&l=Austin%2C+TX&query_category_id=130000&t=simplyhired.com&jobkey-30167644301/', 'title' => 'Customer Service Representative', 'description' => 'Job Type<br><br>Full-time<br><br>Description<br><br>ABC Home & Commercial Services is seeking a professional, detail oriented individual who can consistently accommodate our current or new customers as well as Technicians & Service Managers. This person should be able to handle a wide variety of services calls for specific departments (Pest, Lawn & tree, Home Improvement).<br><br><strong>** </strong> <strong>$18 to $21 an hour </strong> based on experience <strong>*</strong> <strong>*</strong><br><br><strong>This is not a remote position</strong>, but you may have the opportunity to work a hybrid schedule from home a percentage of the time, but you must be employed with ABC for a minimum of 3 months - 6 months of <strong>continuous</strong>, regular employment and have an acceptable performance and attendance record in order to be eligible for a hybrid schedule. You must also meet or exceed current scorecard goals.<br><ul><li><strong>During your training you will be required to train in the office for 3 - 6 months as stated above.</strong></li><li><strong>Willing to work a minimum of 1 Saturday per month</strong> (rotate with your Team)</li><li> <strong>*Only seeking local applicants from the great Austin Area*</strong> </li></ul><br><strong>WHAT WE LOOK FOR</strong><br><ul><li><strong>Previous customer service experience required.</strong></li><li><strong>Previous scheduling and/or call center experience in any of the following services preferred: Mechanical (HVAC, Plumbing, Electrical), Lawn, Pest and Home Improvement (Handyman, pool cleaning/repair, power washing)</strong></li><li>An individual that is cooperative, accommodating and patient.</li><li>Ability to be consistent with repetitive work.</li><li>Supportive and always willing to help.</li><li>Ability to organize tasks and workload consistently throughout the day.</li><li>Excellent interpersonal and communication skills.</li><li>Must be able to adhere to company policies and procedures.</li><li>High proficiency with emailing, instant messaging, and use of various electronic devices and applications for effective communication and information sharing.</li><li>Excellent written communication skills, including spelling and punctuation.</li><li>Bilingual is a plus.</li><li>Collaborative team player.</li><li>Must be able to type at least 30 wpm, proficient in 10-key, and be able to use phone systems.</li><li>Ability to sit for long periods of time.</li><li>Willing to work a minimum of 1 Saturday per month (rotate with your Team).</li><li>During your training you will be required to train in the office for 3 - 6 months.</li></ul><strong>WHO WE ARE</strong><br><br>ABC Home & Commercial Services is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We're pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you'll quickly learn what it's like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community.<br><br>Requirements<br><br><strong>WHAT YOU'LL DO</strong><br><ul><li>Answer incoming calls for specific department(s) such as Home Improvement, Pest, Lawn & Mechanical.</li><li>Provide timely and accurate information to incoming customer requests.</li><li>Schedule service appointments.</li><li>Resolve or diffuse customer issues and provide timely feedback to supervisors regarding service failures or customer concerns or customer concerns.</li><li>Resolve service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem, expediting corrections or adjustments; follow up to ensure resolution.</li><li>Maintain customer records by immediately updating account information.</li><li>Work in partnership with other employees to meet and exceed customer expectations.</li><li>Maintain a positive attitude at all times with customers, fellow employees and supervisors.</li></ul><br><strong>WHAT WE OFFER</strong><br><ul><li>Health, Dental, Vision & Life Insurance</li><li>401(k) with company matching</li><li>Paid vacation and sick leave (PTO)</li><li>Participation in Profit Sharing Plan</li><li>Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)</li><li>Additional compensation for promoting and referring our services (Lead Now Program).</li><li>Company clubs & committees, and company outings</li><li>Paid trainings and development opportunities</li><li>Tuition reimbursement</li><li>Educational scholarships for employees and family members</li><li>Wellness program, including gym membership</li><li>(Hybrid Schedule) Potential to work from home a percentage of the time after 3 - 6 months of training.</li></ul><br>ABC is an Equal Opportunity Employer. Please note that if an offer is extended ABC participates in the E-verify (I9) program & conducts a thorough Background check and pre-employment drug screening. For CSR positions a WPM test will also be conducted.', 'post_date' => '2024-05-16T00:19:28Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Grand Living' ), 'UtZipcode' => array( 'city' => 'Austin', 'state_prefix' => 'TX' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=71264356878c73edc04a1a801&ri=9c11fed2aab34bafb57ed0c29a687919&job_loc=Austin%2CTX&q=Customer+Service+Representative&spl=v1%253A2flABU9%252BiPNIr3wv%253AtfSREOkfNTlHzRzwQ3TH1g%253D%253D%253AXSfv05VbiJhuy7qSUZclZP6UxuDqx6UWVN3f0VSzPEsDeL1uhtNeZ5Ks%252FtJNvMWakRWeQDd8lUNFqxfWCE0w%252Be8x4i%252FL%252FWKOqMQ%252FqSuS7ff2QyyMDs2Xdd8U&encrypt=0&l=Austin%2C+TX&query_category_id=130000&t=simplyhired.com&jobkey-30404795344/', 'title' => 'Sales Director', 'description' => 'About Grand Living<br /><br />Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning d cor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.<br /><br />About the Position<br /><br />The Sales Director is responsible for enhancing the overall Resident experience through exceptional fostering of positive and professional community relationships, initial and ongoing lease up, and continued maintenance at or above budgeted occupancy for Grand Living. The Sales Director knows and communicates verbally and in writing with prospective residents, families, physicians, and others in the community the history of Grand Living, the various types of floor plans, pricing and availability of each apartment residence, and the benefits of becoming a resident in each area of the community. The Sales Director leads the sales team including holding accountable to prescribed best sales practices and positive sales performance and marketing. They plan and manage the weekly sales agenda and coordinate competitive analysis for pricing reviews and periodic change in market conditions including preparing for approval of annual rate changes. The Sales Director learns understands and utilizes all facets of the CRM and search engine marketing tools to effectively manage and coach the sales team. This is to be handled in The Sterling Touch friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Sales Director position is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices and philosophy.<br /><br />Qualifications and Requirements<br /><br />The Sales Director must possess the following knowledge, skills and abilities:<br /><br />Bachelor s Degree, required.<br />Five or more years of successful sales results, required<br />Must have experience cultivating healthcare and professional community relationships leading to new business.<br />Experience in senior living, assisted living, independent living, or a high-end hospitality environment, highly preferred.<br />Experience leading a sales team, highly preferred.<br />Ability to read, write and understand the English language to communicate with prospective residents, their families, peers, staff, professional groups, etc.<br />Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry CRM applications.<br />Must be strong with building outside referral sources.<br />Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.<br />Ability to lift or carry up to twenty (20) pounds.<br /><br />Benefits<br /><br />For the Sales Director position, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).<br /><br />PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.<br /><br />Equal Employment Opportunity<br /><br />At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.', 'post_date' => '2024-05-14T22:31:08Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Greater Texas Credit Union' ), 'UtZipcode' => array( 'city' => 'Austin', 'state_prefix' => 'TX' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=713fb95c772c73edc1d5ba2f1&ri=9c11fed2aab34bafb57ed0c29a687919&job_loc=Austin%2CTX&q=Customer+Service+Representative&spl=v1%253AJja7BeWRXn4FFMMX%253AO10Qrlq%252FdGKkFymi21EGww%253D%253D%253AgXrTBqa2xLAYJBWxuoZpXhlEJWlAq0LQP9nWOju%252FoMQFeBcJWeY67aJUaIRBtPa86Na1p79akYJU7pKm77nA7uvKzq2PLxjl%252Bc6PVSr%252BLLTJyBQS4gBV%252BWI%252B446oznbn0R2LpA%253D%253D&encrypt=0&l=Austin%2C+TX&query_category_id=130000&t=simplyhired.com&jobkey-30431640609/', 'title' => 'Contact Center Representative', 'description' => 'Job Description <br /> What's in it for you as a Contact Center Representative: Hybrid positionTraining and ongoing coaching to learn highly desired skills for career development. Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways. Greater Good: 16 hours paid volunteer time per yearFull Benefits Package: 401k, Medical, Dental, Life, 12 paid holidays, Paid Time Off The Basics as a Contact Center Representative: Monday - Thursday, 8:00 am - 5:00 pmRotating Fridays, 9:00 am - 6:00 pmRotating Saturdays, 9:00 am - 1:00 pmFlexibility required - extended hours, based on company needs What you'll do as a Contact Center Representative: In this role you'll enhance the member experience by providing top-tier service through phone and digital communication channels. You'll build strong relationships with members and offer a first call resolution approach, listen to member needs, and deliver supportive solutions. Assist members by phone with questions regarding their accounts and offering solutions.Educate members on credit union products and services.Process basic financial transactions: transfers, check orders, loan payments.Meet key performance indicator (KPI) metrics to maintain top-tier member supportWork cohesively with other departments or skilled-based team members to provide the member with solutions beyond area of expertise. <br />Qualifications <br /> Must Have as a Contact Center Representative: 2+ years in a customer service role or professional experience.Must have a pleasant and professional speaking voice.Confidentiality and attention to detail is a must.Someone who can confidently talk with a variety of people.Teachable, can-do attitude, a sense of humor :) Nice to Have as a Contact Center Representative: Bilingual in Spanish and English.Previous Call Center experience.Previous Financial Institution experience. <br />Additional Information <br /> All your information will be kept confidential according to EEO guidelines. PandoLogic. Category: Customer Service, Keywords: Call Center Representative', 'post_date' => '2024-05-16T06:01:23Z' ) ) ) $title_for_layout = 'Customer Service Representative at Look Up Radio' $metatag_description = 'Customer Service RepresentativeLook Up Radio at Proven' $unique_name = 'look-up-radio--' $reference_number = '36850' $mobile_image = '' $display_company_title = 'Jobs at Look Up Radio' $employer = array( 'EmployersJob' => array( 'id' => '28200', 'employer_id' => '17982', 'ats_url' => '', 'url' => '', 'title' => 'Customer Service Representative', 'craigslist_city' => 'austin', 'craigslist_sub_city' => '', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'Texas', 'open' => '1', 'post_date' => '2017-02-17 16:03:05', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '73301', 'description' => '<p>The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.</p> <h4>Essential Functions</h4> <p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ol> <li>Provides timely and accurate information to incoming customer order status and product knowledge requests.</li> <li>Processes customer orders/changes/returns according to established department policies and procedures.</li> <li>Works closely with the credit department to resolve disputed credit items.</li> <li>Provides timely feedback to the company regarding service failures or customer concerns.</li> <li>Partners with the sales team to meet and exceed customer’s service expectations.</li> </ol> <h4>Competencies</h4> <ol> <li>Customer/Client Focus.</li> <li>Problem Solving/Analysis.</li> <li>Time Management.</li> <li>Communication Proficiency.</li> <li>Teamwork Orientation.</li> <li>Technical Capacity.</li> </ol>', 'unique_name' => '', 'created_date' => '2017-02-17 16:02:14' ), 'Employer' => array( 'lat' => '30.22019958', 'lon' => '-97.74990082', 'id' => '17982', 'company_name' => 'Look Up Radio', 'company_logo' => '', 'simple_posting_process' => '1', 'user_id' => '524516', 'zipcode' => '73301', 'city' => 'Austin', 'street_address' => '', 'street_address2' => null, 'state' => 'TX' ), 'UtZipcode' => array( 'zipcode' => '73301', 'city' => 'Austin', 'state_prefix' => 'TX' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ) $is_swinomish = false $is_hiring = (int) 1 $page = '' $success = (int) 0 $broadcast = (int) 0 $external_job_board = '' $is_worker = false $isMobile = false $isWorker = false $isSales = false $isEducator = false $adminLoggedIn = false $isEmployer = false $loggedIn = false $isFacebookAppUser = false $campaign = 'NONE' $content_for_layout = ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Customer Service Representative"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/28200?ref=36850"/> <meta property="og:image" content="/css/images/proven_logo.png"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides timely and accurate information to incoming customer order status and product knowledge requests. Processes customer orders/changes/returns according to established department policies and procedures. Works closely with the credit department to resolve disputed credit items. Provides timely feedback to the company regarding service failures or customer concerns. Partners with the sales team to meet and exceed customer’s service expectations. Competencies Customer/Client Focus. Problem Solving/Analysis. Time Management. Communication Proficiency. Teamwork Orientation. Technical Capacity. 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}); function successfulDemoMessage(responseObject) { if(responseObject.result == FAILURE) { $("#proven-demo-form").modal("hide"); $("#demo-submit-btn2").button("reset"); $("#demo-submit-btn").button("reset"); bootbox.alert(responseObject.message); } else { if(window.location.href.indexOf("?") > 0) { window.location.href = window.location.href + "&success=1"; } else { window.location.href = window.location.href + "?success=1"; } } } </script> <style> #employer-edit.affix { position: fixed; top: 0; width: 100%; z-index:10; } </style> <div id="join_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="join_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="login_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="login_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="loginModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="loginModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="submissionModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="submissionModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="proven-view-job"> <span class="hide" id="jobid">28200</span> <span class="hide" id="referencenumber">36850</span> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div id="proven-candidate-home-page" class="hidden-xs" style="background: #fff;"> <div class="search-jobs" style="padding-top: 0px;"> <div class="row"> <div class="col-xs-12 col-sm-10 col-sm-offset-1 col-md-10 col-md-offset-1"> <div class="row search-row"> <div class="col-sm-5 search-field"> <input type="text" name="data[Search][search_text]" value="" id="search_text" placeholder="Job Title, Keywords, or Company" /> </div> <div class="col-sm-5 search-field"> <input type="text" value="maine" id="search-location" placeholder="City, State or Zip" /> </div> <div class="col-sm-2 search-field" style="height:50px;"> <a href="#" id="search-btn" class="btn btn-default" role="button" style="width:100%;">SEARCH</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div class="panel panel-default voffset3"> <div class="panel-body"> <div class="job-post-details"> <div class="row"> <div class="col-xs-3 col-sm-2"> <div class="company-logo"> <img src="/css/images/proven_logo.png" width="90" border="0" class="img-responsive center-block" /> </div> </div> <div class="col-xs-9 col-sm-10"> <h1>Customer Service Representative</h1> <p class="small-bottom-border"> Look Up Radio </p> <div class="date-location">Feb 17, 2017 - Austin</div> <div class="voffset1"> <script type="text/javascript" src="https://s7.addthis.com/js/250/addthis_widget.js#pubid=seanfalconer"></script> </div> </div> </div> <hr /> <div class="row"> <div class="apply-form-link col-xs-12 col-sm-8 col-md-7 col-lg-8"> Apply via email:<br/><a class="red-link" href="mailto:jobs+28200-w@hireproven.com">jobs+28200-w@hireproven.com</a> </div> <div class="col-xs-12 col-sm-4 col-md-5 col-lg-4"> <script type="text/javascript"> var currentLink = null; var maskOn = false; function resizeTitleContainer() { var height = $("#job-title.job-post-container").height() + $(".apply-widget").height(); $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); } $(document).ready(function() { $("#apply-form-location").append($(".apply-widget")); var height = $("#job-title.job-post-container .inner").height() + 20; $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); $("#show-apply-form").click(function(e) { e.preventDefault(); if($(this).hasClass('disabled')) return; $("#show-apply-form").hide(); $(".apply-form-link").hide(); // resizeTitleContainer(); $(".apply-widget").slideToggle(400); }); $("#cover-letter-link").click(function(e) { e.preventDefault(); $("#cover-letter-link").hide(); $("#cover-letter-container").show(); $("#coverletter").focus(); }); $(document).keypress(function (eh){ $("#errorsBox").hide(); }); $("#login-link").click(function(e) { e.preventDefault(); $("#join_popup").modal("hide"); $("#login_popup #modalContent").html(""); $.ajax({ type: "POST", url: "/users_ajax/loginDialog/employer_id:17982/job_id:28200", success: function(html){ // update the hidden div layer to contain the form information $("#login_popup #modalContent").html(html); $("#login_popup").modal("show"); } }); }); $.validator.addMethod('tosChecked', function(value, element) { if(!$('#tos:checkbox').is(':checked')) { $('.toswrapper').css("border", "3px solid #CC0033"); return false; } else { $('.toswrapper').css("border", "3px solid #f5f5f5"); return true; } }); $("#submit-btn").click(function(e) { e.preventDefault(); $("#buildProfileForm").submit(); }); $("#buildProfileForm").validate({ submitHandler: function() { $("#submit-btn").button("loading"); $('#buildProfileForm').ajaxSubmit(processResumeInfo); }, rules: { "data[Worker][agreed_to_terms]": { tosChecked: true } }, messages: { "data[Worker][fname]": { required: '' }, "data[Worker][lname]": { required: '' }, "data[Worker][unique_identifier]": { required: '' }, "data[Worker][agreed_to_terms]": { tosChecked: '' } } }); $("#user_identifier").focus(); }); function processResumeInfo(responseObject) { var message; var showDebug = false if (showDebug) { console.log(responseObject); } responseObject = eval('(' + responseObject + ')'); if(responseObject.result == FAILURE) { $("#deleteMe").parent().css("width", "80px"); $("#submit-btn").button("reset"); if (!responseObject.message) { message = "There was a problem saving your application."; } else { message = responseObject.message; } bootbox.alert(message); } else { window.location.href = "/workers/activate?jid=28200"; } } </script> <div> <a href="#" id="show-apply-form" class="light-green-btn" role="button" title="Apply Now" style="width:100%;">APPLY NOW</a> <div class="clearfix"></div> </div> <div class="apply-widget" style="display: none;"> <h3>To apply, please fill in the information below</h3> <div class="existing-account">Already have an account? <a href="/pages/login" id="login-link" class="blue-link" title="Log In Now">Log In Now</a></div> <div class="form-body apply-form"> <form action="/workers_ajax/createAccountFromResume/17982/28200" class="errorsRight" id="buildProfileForm" enctype="multipart/form-data" method="post" accept-charset="utf-8"><div style="display:none;"><input type="hidden" name="_method" value="POST"/></div> <div class="form-group row"> <div class="col-sm-12"> <h4>Contact Information:</h4> </div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][fname]" id="fname" placeholder="First Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][lname]" id="lname" placeholder="Last Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <div class="input text"><input name="data[Worker][unique_identifier]" placeholder="email@example.com" class="required long" id="unique_identifier" type="text"/></div> </div> <div class="clearfix"></div> </div> <div class="form-group"> <h4>Resume:</h4> <div class="input file"><input type="file" name="data[Worker][resume_file]" id="resume_file" size="14"/></div> </div> <div class="form-group"> <h4>Cover Letter:</h4> <div class="input textarea"><textarea name="data[EmployersJobsRankingsLetter][coverletter]" id="coverletter" class="required" placeholder="Why are you interested in this position? Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.</p> <h4>Essential Functions</h4> <p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ol> <li>Provides timely and accurate information to incoming customer order status and product knowledge requests.</li> <li>Processes customer orders/changes/returns according to established department policies and procedures.</li> <li>Works closely with the credit department to resolve disputed credit items.</li> <li>Provides timely feedback to the company regarding service failures or customer concerns.</li> <li>Partners with the sales team to meet and exceed customer’s service expectations.</li> </ol> <h4>Competencies</h4> <ol> <li>Customer/Client Focus.</li> <li>Problem Solving/Analysis.</li> <li>Time Management.</li> <li>Communication Proficiency.</li> <li>Teamwork Orientation.</li> <li>Technical Capacity.</li> </ol> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=712f4944782c73edc0dabbaf1&ri=9c11fed2aab34bafb57ed0c29a687919&job_loc=Austin%2CTX&q=Customer+Service+Representative&spl=v1%253A5%252FVgNtjV4%252Bx2VaI6%253AxcP%252B2TCTycU5B%252F36Zg%252F%252B2A%253D%253D%253AU%252FJxgWnL1zo6zYfRZnRLNGxN2CMrIp0okX5ddIkn8yiTbckChlxjUkGmZm3hQnqEuNYx2ZMOpH%252FjCm8JyVe1N7KMaSB9LveUGtjhpDhBmUReZ3hi74vAbx7hvlgVaXxKNkSCZusXP8p%252BeXyWAg%253D%253D&encrypt=0&l=Austin%2C+TX&query_category_id=130000&t=simplyhired.com&jobkey-30414273697/" class="blue-link" target="_blank">Retail Sales Representative - 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filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Look Up Radio
The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Nr | Query | Error | Affected | Num. rows | Took (ms) |
---|---|---|---|---|---|
1 | SELECT `EmployersJob`.`id`, `EmployersJob`.`employer_id`, `EmployersJob`.`ats_url`, `EmployersJob`.`url`, `EmployersJob`.`title`, `EmployersJob`.`craigslist_city`, `EmployersJob`.`craigslist_sub_city`, `EmployersJob`.`craigslist_sub_sub_city`, `EmployersJob`.`craigslist_state`, `EmployersJob`.`open`, `EmployersJob`.`post_date`, `EmployersJob`.`duration`, `EmployersJob`.`anonymous_post`, `EmployersJob`.`compensation`, `EmployersJob`.`zip`, `EmployersJob`.`description`, `EmployersJob`.`unique_name`, `EmployersJob`.`created_date`, `Employer`.`lat`, `Employer`.`lon`, `Employer`.`id`, `Employer`.`company_name`, `Employer`.`company_logo`, `Employer`.`simple_posting_process`, `Employer`.`user_id`, `Employer`.`zipcode`, `Employer`.`city`, `Employer`.`street_address`, `Employer`.`street_address2`, `Employer`.`state`, `UtZipcode`.`zipcode`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) LEFT JOIN `proven_production`.`employers` AS `Employer` ON (`EmployersJob`.`employer_id` = `Employer`.`id`) WHERE `EmployersJob`.`id` = 28200 LIMIT 1 | 1 | 1 | 1 | |
2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 17982 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 524516 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 1 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 17982 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 524516 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 28200 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 28200 LIMIT 1 | 1 | 1 | 1 |