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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.<br /><br />Responsibilities:<br />• Phone support of customers, by answering questions and responding to needs<br />• Accurately and timely process customer requests that are received by mail, phone, fax or email<br />• Researches and analyses issues to ensure successful outcomes and resolution<br />• Develops relationships with clients and customers by becoming a dedicated resource<br />Ensure quality and consistent processing and service<br />• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery<br /><br />Job Requirements<br />Qualifications:<br /><br />High school diploma or equivalent required college degree and prior financial service experience preferred.<br /><br />Experience providing customer service and transaction processing support to clients<br /><br />Work history which demonstrates personal growth and aptitude for advancement<br /><br />Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software<br /><br />Incumbents must be able to work required overtime</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=712edc1e355c73edc6c4cd4c1&ri=9c1255866be64f8e8959fba485ceb166&job_loc=Glenview%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253ALrNxw2fIvYIQme5p%253A%252F2zgQ3JZdXDofvX%252FtCoZhw%253D%253D%253AtbSNRf9DAqcdxf4v0LefQb890I4JNt3hw7XA1gbsveFITKYFQsRD8C%252FTQVsZ6EFBAdSvfIzxdGDTazHOr0jUjUwUXlCkEW2zRHsgCaVcuYzyBeiMKSy0pkLbbj8PORGVlxir0vWzTkBoE35yl2w%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30380328836/" class="blue-link" target="_blank">Hotel Sales Manager</a></p> <p class="similar-job-company">Kinseth Hospitality - 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Hybrid Remote (IL)</a></p> <p class="similar-job-company">Bankers Life - <span class="text-muted">Chicago, IL</span></p> <p class="text-muted similar-job-date"> 1 week ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = 'Medford-Ashland' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Kinseth Hospitality' ), 'UtZipcode' => array( 'city' => 'Glenview', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=712edc1e355c73edc6c4cd4c1&ri=9c1255866be64f8e8959fba485ceb166&job_loc=Glenview%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253ALrNxw2fIvYIQme5p%253A%252F2zgQ3JZdXDofvX%252FtCoZhw%253D%253D%253AtbSNRf9DAqcdxf4v0LefQb890I4JNt3hw7XA1gbsveFITKYFQsRD8C%252FTQVsZ6EFBAdSvfIzxdGDTazHOr0jUjUwUXlCkEW2zRHsgCaVcuYzyBeiMKSy0pkLbbj8PORGVlxir0vWzTkBoE35yl2w%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30380328836/', 'title' => 'Hotel Sales Manager', 'description' => '<p><strong>What we offer:</strong></p><ul><li>Competitive starting wages</li><li>Health, Dental, Vision and other benefits available after 60 days</li><li>DailyPay</li><li>401k</li><li>Paid Training</li><li>Paid PTO</li><li>Referral program</li><li>Discounts at all Kinseth Hotel Corporation hotels and restaurants </li></ul><p class="ql-align-justify"><br></p><p><strong>SUMMARY</strong></p><p>Professionally sells the products and services of the hotel, banquet and restaurant. Special emphasis is placed on guest room sales, concentrating on low and shoulder season business.</p><p class="ql-align-justify"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other duties may be assigned.</p><ul><li class="ql-align-justify">Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services.</li><li class="ql-align-justify">Makes solicitation calls to potential new accounts and perform outside sales calls the majority of the work week (over 50%).</li><li class="ql-align-justify">Responds to inquiries from customers, prospects, other hotels and the corporate office.</li><li class="ql-align-justify">Prepare proposals and confirmations for group bookings and conducts tours of the property with prospective customers.</li><li class="ql-align-justify">Informs other departments of upcoming events and works with them to ensure proper planning throughout the property.</li><li class="ql-align-justify">Maintains and uses the accounts tracing system/database and customer account files to generate future business.</li><li class="ql-align-justify">Follows company credit and deposit policies when booking business.</li><li class="ql-align-justify">Prepares sales reports and records sales calls and activities as required.</li><li class="ql-align-justify">Monitors guest satisfaction through follow-up surveys, thank you cards and calls.</li><li class="ql-align-justify">Participates in industry and civic organizations to promote business opportunities.</li><li class="ql-align-justify">Tracks activities of the competition and the market and the hotel's position in the market.</li><li class="ql-align-justify">Participates in sales department meetings and weekly management meetings.</li><li class="ql-align-justify">Plans and participates in sales blitzes and outside after hours functions including chamber outings.</li><li class="ql-align-justify">Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages, and develops ideas to build occupancy.</li><li>Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales.</li></ul><p class="ql-align-justify"><strong>KHC POLICIES: </strong>Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.</p><p class="ql-align-justify"><strong>SUPERVISORY RESPONSIBILITIES:</strong> Participation in the Manager on Duty (MOD) program. Direction of all banquet and catering staff members. This position will be acting management over the sales staff in the Director of Sales absence.</p><p class="ql-align-justify"><strong>QUALIFICATIONS: </strong>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p class="ql-align-justify"><strong>EDUCATION and/or EXPERIENCE:</strong> Associate's degree (AA) or equivalent from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.</p><p class="ql-align-justify"><strong>LANGUAGE SKILLS:</strong> Ability to read, analyze and interpret general accounting reports, policies & procedures, and instructions. Ability to read and implement safety policies & procedures. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to complaints or inquiries from groups of managers, customers, employees and general public. Ability to communicate clearly in person, by telephone and in writing.</p><p class="ql-align-justify"><strong>MATHEMATICAL SKILLS</strong>: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.</p><p class="ql-align-justify"><strong>REASONING ABILITY: </strong>Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in mathematical, formula or procedural form and deal with several abstract variables.</p><p class="ql-align-justify"><strong>CERTIFICATES, LICENSES, REGISTRATIONS</strong>:<strong> </strong>Must have valid driver s license and proof of insurability.</p><p class="ql-align-justify"><strong>PHYSICAL DEMANDS: </strong>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p class="ql-align-justify">While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.</p><p class="ql-align-justify"><strong>WORK ENVIRONMENT: </strong>The work environment described here are representative of those an employee encounters while performing the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p class="ql-align-justify">While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and various types of driving conditions. The noise level in the work environment is usually moderate.</p><p class="ql-align-justify"><strong>ACCOMODATION:</strong> Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p><p class="ql-align-justify"><strong>CRISIS MANAGEMENT: </strong>Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.</p>', 'post_date' => '2024-05-13T17:03:35Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'USA Clinics Group' ), 'UtZipcode' => array( 'city' => 'Northbrook', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7153f21073bc73edc1162da81&ri=9c1255866be64f8e8959fba485ceb166&job_loc=Northbrook%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253As4sFxgAIJn99XAaY%253AsoMti43KNX4RNXmY%252Bsed4w%253D%253D%253AvU28cyxCWGtQqwqQtFmhSi6b%252Fcw5C%252FLwoGcnU19QNU7%252Fjwn2qpN0XauPHzvFXrd8zy%252B1JVONgO%252B8%252FHUqDogkDCsGm6X7lewmzRRQG5Km5WvkMlKnhd4qVGcXASqMRhdCkqoWvQ%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30419216040/', 'title' => 'Patient Scheduling Coordinator', 'description' => 'As a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment.<br /><br />If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today!<br /><br />No medical experience? No worries! We offer comprehensive training that will allow you to feel comfortable with thoroughly helping patients.<br /><br />This is a full-time position, based out of our Corporate Headquarters located in Northbrook, Illinois.<br /><br />Bilingual in English and Spanish, Russian or Greek highly preferred.<br /><br />Responsibilities<br /><br />Receive inbound retention calls from current customers in a multi-line call center environment<br />Accommodate scheduling needs of existing patients including future appointments<br />Make outgoing confirmation and follow up calls<br />Make outbound calls to patients to re-establish patient care<br />Use pivot/rebuttals for customer retention and acquisition<br />Educate customers on membership features, offerings, billing and charges to retain customer<br />Act with urgency to meet and resolve customers needs and problems<br />Demonstrate knowledge of services<br />Ensure customer issue follow-up is completed on time and accurately<br />Builds rapport and constructive and effective relationships.<br />Expediently handle all problems, issues, and challenges with professionalism<br />Additional duties as required<br /><br />#INDM1', 'post_date' => '2024-05-18T06:50:25Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Dahl Consulting' ), 'UtZipcode' => array( 'city' => 'Arlington Heights', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7189341a80dc73edccba4d071&ri=9c1255866be64f8e8959fba485ceb166&job_loc=Arlington+Heights%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AjzdQgU%252BPOQeTP0K8%253A1r6gMZce4z%252BDvjo2jW2TSA%253D%253D%253Awbo2HNx6Qf4RiDnvzfxT5H%252BfAb6oNJHML%252BwQNKWnaNgFiAFc9%252BsVLJDC6zDgls1S6C7JHLpQ6oirCu5rONJE9O0oEVTL%252BJVC0cXDic0H4RNKk4RMxpNzkyZrUnN6egG1vUWR&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30475061065/', 'title' => 'Customer Service Representative (26698)', 'description' => '<p><strong>Title: </strong>Customer Service Representative</p><p><strong>Wage: </strong>$23-$26/hr</p><p><strong>Location: </strong>Arlington Heights, IL - on-site</p><p><br></p><p><br></p><p><strong>Customer Service Representative Job Description:</strong></p><p>The Customer Service Representative performs a wide variety of non-routine and unique customer service inquiries requiring minimal guidance and direction. This position is responsible for improving customer relations by providing professional product knowledge and service, through interpersonal and telephone skills, in an accurate and detailed manner.</p><p><br></p><p><br></p><p><strong>What you ll do as a Customer Service Representative:</strong></p><ul><li>Handle daily phone calls and emails, from internal and external customers for spare parts inquiries</li><li>Follow up on sensitive and complicated customer service calls requiring tact and the ability to research and resolve concerns in a timely status, typically within one day</li><li>Create and process Sale Orders in the Microsoft Axapta ERP system</li><li>Work with European suppliers and update customers with status changes for their orders that may impact expected and requested delivery dates as necessary</li><li>Discuss the use and features of various parts, based on the technical knowledge of machines or equipment</li><li>Monitor back orders that are released in a timely manner</li><li>Issue return authorizations and follow-up calls concerning customer service concerns</li></ul><p><br></p><p><br></p><p><strong>What you ll bring to the Customer Service Representative role:</strong></p><ul><li>High School Diploma or General Education Degree (GED)</li><li>Manufacturing background</li><li>5+ years of experience in customer service-related experience and/or training; or equivalent combination of education and experience</li><li>Excellent computer skills including Word, Excel, etc. </li><li>Outstanding interpersonal skills</li><li>Strong attention to detail</li><li>Experience in reviewing mechanical or electrical diagrams and drawings </li><li>Knowledge of basic machinery operation</li></ul><p></p>', 'post_date' => '2024-05-18T06:47:43Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'PLATINUM SUPPLEMENTAL INSURANCE' ), 'UtZipcode' => array( 'city' => 'Northfield', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=70ce5de7e04c73edd8ccd2d11&ri=9c1255866be64f8e8959fba485ceb166&job_loc=Northfield%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AifH7ZHZJjL%252BzG1yr%253AQ%252FoW3Ii1xeHSm%252FhPg4YqRQ%253D%253D%253AGffPL3ARDRcmZSTvaD15vbH6KwVEtrG%252B%252Fc836Ym%252F2VXepeNQNL%252Fx98LXF6T69Rq7QJmP%252B6EkWNM0LQYy%252BNuTnrnnTuOSqtpubjDiyCZURe6Uj5EhGVb552ff7tRMrQZT135ecQA%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30279148575/', 'title' => 'Sales Rep - No Experience Required!', 'description' => 'If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity.<br><br>Have you ever noticed that the most successful sales people receive superior support from the companies they work with? A robust company like Platinum handles objectives like marketing, recruiting, customer service, and technology and innovation, so you can focus on what you do best-educating more customers and closing more sales.<br><br>If you already possess the hard work, hunger and determination of a successful salesperson, you're one step from closing the deal with a company that can launch your career beyond expectation.<br><br><strong>Career Details:</strong><br><ul><li>During the typical <strong>four-day workweek (Mon.-Thurs.)</strong>, you will travel to meet one-on-one with farmers and small business owners.</li><li>You will receive thorough training in Platinum's <strong>reliable 10-step sales system.</strong></li><li>You will be taught Platinum's proven sales system, including how to identify highly qualified leads in each territory.</li><li>Those who work hard to build a strong knowledge of the product and confidence in their presentation have consistently earned <strong>$75,000-$100,000+ annually.</strong></li><li>Platinum's team-based structure encourages motivation, accountability and increased sales.</li><li>Additional advantages include <strong>annual renewal income potential, generous bonuses and luxury travel incentives.</strong></li></ul><br><br><strong> Requirements:</strong><br><ul><li>Ability to travel overnight Monday-Thursday.</li><li>Must be 18 years or older to apply. </li></ul>', 'post_date' => '2024-05-09T00:26:24Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Bankers Life' ), 'UtZipcode' => array( 'city' => 'Chicago', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=70fe7df5a64c73eddbced3f51&ri=9c1255866be64f8e8959fba485ceb166&job_loc=Chicago%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AgbM4dplmA6t%252Ff%252B1w%253ASa2mWIABrOz4XqmW1ygk4w%253D%253D%253Az3OjmyJyMnO9rC1a7WQ%252FjUk0azM22%252BJQMqQh6ofX318Zy2ff%252F8TNvL4gWul3p546aiNgJMRnePFfhWaljDBkp2m4tWWqWPii%252FDMiAMV0me8OtfG9C2eLBrm9l%252BcdTXxgUdAayNy%252FeLq4FbkvZfA%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30329611515/', 'title' => 'Entry Level Insurance Sales Agent - Hybrid Remote (IL)', 'description' => 'Bankers Life is searching for future agents to work in a fast-paced and dynamic hybrid remote environment. Jumpstart your new insurance agent career and earn up to an additional $5,000 in bonuses on top of commissions during your first four months. You ll begin your journey training in our office with the ability to transition to a hybrid remote work environment when you re ready. As an entry level insurance sales agent with Bankers Life, you will utilize our ongoing, award-winning company training to:<br /><br />Set appointments to identify prospective clients financial resources and needs<br />Offer expert life and health insurance policy recommendations to generate sales<br />Provide continuous, excellent customer service to client base<br /><br />How Bankers Life compensates your work:<br /><br />This is a commission and bonus position, and while it is not salaried, typical first-year entry level agents average $40,000 - $65,000<br />New agents can achieve production-based incentives of up to $12,000 in their first year<br />Earn up to an extra $5,000 bonus in your first four months with Bankers Life<br />Experienced sales agents that have been a part of Bankers Life for two plus years earn upwards of $100,000+ in commissions and bonuses<br /><br />How Bankers Life Supports your career:<br /><br />Flexible work environment once you complete your new agent training period which can vary anywhere from four to twelve weeks on average<br />Set their own hours with options to work in the field, onsite, and/or in a hybrid capacity per their preference with the support of branch leadership<br />Our training is conducted in our office by successful field leaders. Bankers Life has been named as a Training Apex Award Winner for 12 years and counting<br />Bankers Life agents are provided pre-licensing training free of charge; individuals will need to pay for the state exam required to sell life and health products in their state<br />Multiple career tracks including benefit-eligible management positions within local office structure.<br /><br />Our entry level insurance sales agents come from diverse professional backgrounds, many of which do not have previous sales experience. To take advantage of our training, a successful agent possesses the following skills and abilities:<br /><br />Sales-minded, and open to connecting via phone and your network<br />Passion for people and developing sales relationships<br />Goal-oriented, with a focus on achieving sales success<br />Excellent time management and organizational skills<br />At Bankers Life, we are committed to providing our agents with the tools they need to succeed. Apply today and start your journey towards a rewarding career in insurance sales.<br />Note: Applicants must reside in the state of position to be considered.', 'post_date' => '2024-05-08T11:32:53Z' ) ) ) $title_for_layout = 'Customer Service Representative - We are hiring now! at Guardian Hospice' $metatag_description = 'Customer Service Representative - We are hiring now!Guardian Hospice at Proven' $unique_name = 'guardian-hospice-winnetka-il' $reference_number = '54677' $mobile_image = '' $display_company_title = 'Jobs at Guardian Hospice' $employer = array( 'EmployersJob' => array( 'id' => '44887', 'employer_id' => '30328', 'ats_url' => '', 'url' => '', 'title' => 'Customer Service Representative - We are hiring now!', 'craigslist_city' => 'chicago', 'craigslist_sub_city' => 'city of chicago', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'Illinois', 'open' => '1', 'post_date' => '2019-01-10 01:19:31', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '60093', 'description' => '<p>A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.<br /><br />Responsibilities:<br />• Phone support of customers, by answering questions and responding to needs<br />• Accurately and timely process customer requests that are received by mail, phone, fax or email<br />• Researches and analyses issues to ensure successful outcomes and resolution<br />• Develops relationships with clients and customers by becoming a dedicated resource<br />Ensure quality and consistent processing and service<br />• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery<br /><br />Job Requirements<br />Qualifications:<br /><br />High school diploma or equivalent required college degree and prior financial service experience preferred.<br /><br />Experience providing customer service and transaction processing support to clients<br /><br />Work history which demonstrates personal growth and aptitude for advancement<br /><br />Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software<br /><br />Incumbents must be able to work required overtime</p>', 'unique_name' => '', 'created_date' => '2019-01-10 01:19:17' ), 'Employer' => array( 'lat' => '42.10110092', 'lon' => '-87.75759888', 'id' => '30328', 'company_name' => 'Guardian Hospice', 'company_logo' => '', 'simple_posting_process' => '1', 'user_id' => '709822', 'zipcode' => '60093', 'city' => 'Winnetka', 'street_address' => '', 'street_address2' => null, 'state' => 'IL' ), 'UtZipcode' => array( 'zipcode' => '60093', 'city' => 'Winnetka', 'state_prefix' => 'IL' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ) $is_swinomish = false $is_hiring = (int) 2 $page = '' $success = (int) 0 $broadcast = (int) 0 $external_job_board = '' $is_worker = false $isMobile = false $isWorker = false $isSales = false $isEducator = false $adminLoggedIn = false $isEmployer = false $loggedIn = false $isFacebookAppUser = false $campaign = 'NONE' $content_for_layout = ' <script type="text/javascript"> var autocomplete = false; 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.<br /><br />Responsibilities:<br />• Phone support of customers, by answering questions and responding to needs<br />• Accurately and timely process customer requests that are received by mail, phone, fax or email<br />• Researches and analyses issues to ensure successful outcomes and resolution<br />• Develops relationships with clients and customers by becoming a dedicated resource<br />Ensure quality and consistent processing and service<br />• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery<br /><br />Job Requirements<br />Qualifications:<br /><br />High school diploma or equivalent required college degree and prior financial service experience preferred.<br /><br />Experience providing customer service and transaction processing support to clients<br /><br />Work history which demonstrates personal growth and aptitude for advancement<br /><br />Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software<br /><br />Incumbents must be able to work required overtime</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=712edc1e355c73edc6c4cd4c1&ri=9c1255866be64f8e8959fba485ceb166&job_loc=Glenview%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253ALrNxw2fIvYIQme5p%253A%252F2zgQ3JZdXDofvX%252FtCoZhw%253D%253D%253AtbSNRf9DAqcdxf4v0LefQb890I4JNt3hw7XA1gbsveFITKYFQsRD8C%252FTQVsZ6EFBAdSvfIzxdGDTazHOr0jUjUwUXlCkEW2zRHsgCaVcuYzyBeiMKSy0pkLbbj8PORGVlxir0vWzTkBoE35yl2w%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30380328836/" class="blue-link" target="_blank">Hotel Sales Manager</a></p> <p class="similar-job-company">Kinseth Hospitality - 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filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Guardian Hospice
A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.
Responsibilities:
• Phone support of customers, by answering questions and responding to needs
• Accurately and timely process customer requests that are received by mail, phone, fax or email
• Researches and analyses issues to ensure successful outcomes and resolution
• Develops relationships with clients and customers by becoming a dedicated resource
Ensure quality and consistent processing and service
• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery
Job Requirements
Qualifications:
High school diploma or equivalent required college degree and prior financial service experience preferred.
Experience providing customer service and transaction processing support to clients
Work history which demonstrates personal growth and aptitude for advancement
Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software
Incumbents must be able to work required overtime
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Nr | Query | Error | Affected | Num. rows | Took (ms) |
---|---|---|---|---|---|
1 | SELECT `EmployersJob`.`id`, `EmployersJob`.`employer_id`, `EmployersJob`.`ats_url`, `EmployersJob`.`url`, `EmployersJob`.`title`, `EmployersJob`.`craigslist_city`, `EmployersJob`.`craigslist_sub_city`, `EmployersJob`.`craigslist_sub_sub_city`, `EmployersJob`.`craigslist_state`, `EmployersJob`.`open`, `EmployersJob`.`post_date`, `EmployersJob`.`duration`, `EmployersJob`.`anonymous_post`, `EmployersJob`.`compensation`, `EmployersJob`.`zip`, `EmployersJob`.`description`, `EmployersJob`.`unique_name`, `EmployersJob`.`created_date`, `Employer`.`lat`, `Employer`.`lon`, `Employer`.`id`, `Employer`.`company_name`, `Employer`.`company_logo`, `Employer`.`simple_posting_process`, `Employer`.`user_id`, `Employer`.`zipcode`, `Employer`.`city`, `Employer`.`street_address`, `Employer`.`street_address2`, `Employer`.`state`, `UtZipcode`.`zipcode`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) LEFT JOIN `proven_production`.`employers` AS `Employer` ON (`EmployersJob`.`employer_id` = `Employer`.`id`) WHERE `EmployersJob`.`id` = 44887 LIMIT 1 | 1 | 1 | 1 | |
2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 30328 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 709822 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 30328 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 709822 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 44887 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 44887 LIMIT 1 | 1 | 1 | 1 |