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As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage book of business with focus on revenue growth and retention while providing exceptional customer service</li> <li>Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities</li> <li>Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations</li> <li>Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term</li> <li>Exceed monthly/quarterly retention and growth quotas</li> <li>Thrive on change while remaining highly organized, optimistic, and coachable</li> <li>Drive to individually compete (and win!) while still being a fantastic team player</li> </ul> <p><strong>Qualifications/Experience</strong></p> <ul> <li>1-3 years of Account Management experience (prior sales or advertising experience desired</li> <li>Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business</li> <li>Excellent time management and organizational skills with the ability to track numerous details</li> <li>Solid ability to handle tough conversations with clients in a professional, solution-oriented manner</li> <li>Strong belief in proactive rather than reactive approach to handling clients and problems</li> <li>A passion and deep understanding of customer service and business growth</li> <li>Technically savvy</li> <li>HR or recruiting industry experience preferred (but not required)</li> <li>Strong interpersonal communication (both verbal and written)</li> <li>Bachelors Degree</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=740eb386983c73edc6f8acdd1&ri=9c120fae7f58441d9916fb43f242158c&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253At0XLxZuvSlZTdfwj%253AQOsySpkTDieH%252Fjl%252BzhoJdQ%253D%253D%253Aty4hoNgSW%252BBSD9F1UN47zL4iK%252FUa094Oe%252B1bKBHgvKoyi7EVyby8Qsiyy6nwwqIdgzmzBo1FtMWp3gPhVxFGpbPnOOrPa1E0iDCMHN0vdUNiMwgNpmKvgGli3FjPfO17SMmhtX44xperS5Q%252F5Q%253D%253D&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30378485267/" class="blue-link" target="_blank">Account Manager, CA Municipal Clients</a></p> <p class="similar-job-company">Interwest Consulting Group - 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<span class="text-muted">Pleasanton, CA</span></p> <p class="text-muted similar-job-date"> Yesterday </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = ' Warner Robins' $search_location = 'Macon ' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Interwest Consulting Group' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=740eb386983c73edc6f8acdd1&ri=9c120fae7f58441d9916fb43f242158c&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253At0XLxZuvSlZTdfwj%253AQOsySpkTDieH%252Fjl%252BzhoJdQ%253D%253D%253Aty4hoNgSW%252BBSD9F1UN47zL4iK%252FUa094Oe%252B1bKBHgvKoyi7EVyby8Qsiyy6nwwqIdgzmzBo1FtMWp3gPhVxFGpbPnOOrPa1E0iDCMHN0vdUNiMwgNpmKvgGli3FjPfO17SMmhtX44xperS5Q%252F5Q%253D%253D&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30378485267/', 'title' => 'Account Manager, CA Municipal Clients', 'description' => 'Client Account Manager Municipal Government<br /><br />Interwest, a SAFEbuilt Company, is currently searching for an exceptional client manager to join our team to grow revenues, sales, wallet-share and improve client satisfaction across a portfolio of municipal government clients. SAFEbuilt is the recognized leader in this unique, fast growth industry with the broadest array of services, national footprint and reputation for unequalled service quality. As a SAFEbuilt Account Manager you will be responsible for up-selling, cross-selling, account planning & governance, relationship building and managing a portfolio to exceed financial targets.<br /><br />Responsibilities:<br />Exceed sales, revenue, profitability and client satisfaction targets as assigned.<br />Develop and maintain a business plan across your portfolio accounts with individual account plans that achieve the assigned targets.<br />Build and maintain a healthy, qualified pipeline of new opportunities that lead to sales and revenues by working/networking across municipal leaders and attending/participating in local meetings & events.<br />Nurture and develop new opportunities that are innovative and strategic to growing SAFEbuilt.<br />Ensure high client satisfaction and mitigate revenue & client losses by engaging client leaders, leading issue resolution and providing performance reviews and reports.<br />Establish yourself and SAFEbuilt a trusted advisor on the industry and community development services thought leader bringing unique, value-added insights to your clients that help them meet their objectives.<br />Be local and network meet and communicate frequently with leaders in your municipal clients.<br />Work closely with the operations teams and SAFEbuilt leaders to grow revenue in existing accounts, develop winning solutions, serve clients better and meet our overall financial objectives.<br />Execute successful account management and sales strategies, techniques and best practices to optimize our growth, win-rates, profitability and client satisfaction.<br />Create and present market and competitively differentiated solutions that SAFEbuilt can profitably deliver and support by working closely with operations and all departments.<br />Prepare and respond to all target account requests for proposals, company information, and presentations on the company s capabilities in a manner that distinguishes SAFEbuilt from competition.<br />Provide feedback to management to improve the success of sales, solutions, pricing and go to market.<br />Maintain sales and client databases and provide reporting and forecasting as required.<br />Perform other duties as assigned by management.<br /><br />QUALIFICATIONS:<br />Positive, high-energy, business development mentality<br />3+ years of professional, account management/consultative sales experience with complex business to government or business to business services with a track-record of consistent success.<br />Portfolio management experience across many accounts to grow revenue and profitability.<br />Deep experience in developing and growing business in complex, procurement centric, relationship-based sales that can have long sales cycles and be well-rounded in all aspects of sales and account management.<br />Solid understanding of jurisdictional environments including the decision-making and procurement process, political dynamics, municipal structure, and building department operations.<br />Operational know-how of construction, building / community development service delivery (e.g., planning & zoning, engineering, plan review, inspections, code enforcement for residential and commercial).<br />Strong team player able to establish and maintain effective working relationships and build trust.<br />Excellent communication skills, verbally and in writing for effective presentations and proposals<br />Characterized as highly resourceful, innovative, proactive with highest integrity<br />50%+ travel required primarily within region; primarily work from home office<br />Proficient personal computer skills, including MS Office, SalesForce<br />Bachelor s Degree or higher, preferably in business, operations, public admin, construction, economics<br />Location is flexible, near major airport<br /><br />COMPENSATION: Competitive salary, excellent commission and bonus plan. Comprehensive benefit package (medical, dental, life insurance, 401K with match).<br /><br />Salary Range: $90,000-120,000 + Commission and monthly car allowance.<br /><br />More About SAFEbuilt: The fastest growing provider of privatized community development solutions in the country, SAFEbuilt partners with over 1000 communities of all shapes and sizes throughout the country for the efficient delivery of privatized community development solutions including: building department services, community and transportation planning & zoning and community improvement services. Learn more at: <br /><br />With Growth Comes Opportunity! Our culture is positive and energetic as we empower people to do what they do best. SAFEbuilt employs over 1000 highly qualified and motivated individuals who share the common Core Values of Integrity, Respect, Service, Teamwork and Improvement. We offer a strong salary and benefits package to reward ability, certification levels, and work experience. Benefits include health, dental, vision, life, and disability insurances, paid holidays, paid time off, paid training, new certification bonuses, a matching 401K Plan, and more.<br /><br />SAFEbuilt is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, gender identity, gender expression, age, disability, veteran status or any other protected factor.', 'post_date' => '2024-05-17T06:46:36Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'CRG' ), 'UtZipcode' => array( 'city' => 'Danville', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=75d5ab3766bc73eddb4927c21&ri=9c120fae7f58441d9916fb43f242158c&job_loc=Danville%2CCA&q=Account+Management&spl=v1%253AfqUKkmAPzWM2KL9D%253AaMLt5ez7oOEo9MpsebxBaA%253D%253D%253Ar%252B190M84sCXdVndgkLdXAbtmABGqJdtYvMGn72mOpeKc5DwQlVV%252BaJCrMsyXDcPE1GhRnK4Rz98p37tNfONNkwd7MbtGB9SjT5GQWR83zoujuzZxh0NpK8Qxa2CYqhVTyeKx&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30320718094/', 'title' => 'Account Manager', 'description' => '<strong><u>Account Manager</u></strong><br /> Are you looking for a new role within sales operations that will provide the opportunity to lead a team and showcase your client service skills? This Account Management role could be a great fit for you! The Account Manager will serve as the main liaison for assigned accounts, managing projects, driving operational efficiency within the team, and communicating frequently with the client to ensure excellent service. You are a strong candidate for this position if you have a leadership background and 2+ years of sales operations experience. This position is a great opportunity to take ownership and grow, so if you are ready for that step in your career, apply now!<br /> <br /> <em>**CRG offers referral bonuses for all of our open roles! If you know someone who would be a fit for this position, please send their resume to </em><div class="anchor-hijack" style="display: inline"><em>...@getcrg.com</em></div><em>! You would receive a $300 referral bonus if they are hired!**</em><br /> <br /> <strong>About Our Client:</strong> This sustainability-focused packaging client is a single-source solution for luxury retailers across the globe. With nearly 20 years in business, this company now operates 16 distribution centers in 12 different countries and has reached over $500M in revenue! Focusing on personalized service from design to delivery, this privately-owned company with a heart for giving back has doubled in size in the past few years and promotes a collaborative culture.<br /> <br /> <strong>Opportunity: </strong>Direct Hire<br /> <strong>Location: </strong>Danville, VA or Greensboro, NC (onsite with flexibility)<br /> <strong>Salary:</strong> $60,000-$80,000 <br /> <strong>Travel:</strong> 1-4 times per year<br /> <br /> <strong>Benefits:</strong> <ul> <li>Health Insurance, HSA with company contribution, and Wellness Program</li> <li>Dental, Life, AD&D, and Short-Term Disability Insurance</li> <li>401(k) with a company match</li> <li>Paid-time-off ??? including your birthday and paid holidays</li> <li>Break room stocked with snacks and drinks</li> <li>Comprehensive training and professional development program</li> <li>Company-sponsored outings, activities, and events</li> <li>Company-sponsored charitable events and donations</li> </ul> <br /> <strong>Responsibilities:</strong> <ul> <li>Develop and maintain strong working relationships with clients, internal partners, and team members, fostering collaboration and alignment towards achieving client and company objectives.</li> <li>Act as a liaison between corporate clients and internal teams, facilitating communication and ensuring client needs are met effectively and efficiently.</li> <li>Recruit, train, and mentor employees within the support team, evaluating performance, providing feedback, and offering opportunities for growth and development.</li> <li>Monitor team and client program performance, analyzing metrics and reporting insights to stakeholders to drive continuous improvement.</li> <li>Manage timely and accurate setup and maintenance of client programs, including handling one-off sourcing requests and resolving any operational issues or system limitations.</li> <li>Conduct regular meetings with clients, account teams, and shared services to review progress, address concerns, and ensure alignment with objectives.</li> <li>Oversee expense management and collaborate with finance team to resolve billing issues.</li> </ul> <br /> <strong>Qualifications:</strong> <ul> <li>2+ years of experience within account management or sales operations <em>required</em></li> <li>Proven leadership experience <em>required </em></li> <li>Bachelor???s degree <em>highly preferred</em></li> <li>Supply chain, logistics, or luxury retail industry <em>preferred</em></li> </ul> <p>Category Code: JN024, JN014<br /> #zr</p>', 'post_date' => '2024-05-12T11:06:10Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Catholic Funeral & Cemetery Services' ), 'UtZipcode' => array( 'city' => 'Hayward', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=740d13ebe53c73edc6c2aa0a1&ri=9c120fae7f58441d9916fb43f242158c&job_loc=Hayward%2CCA&q=Account+Management&spl=v1%253AQ%252FOOnX2rEwU2DqGL%253AyD8MpjuGX1o0rgR1Gl3jqg%253D%253D%253AkdwsJMl9YazZtvHGlp9ZTXo%252F5mR2oCqL5EfWvUYLtTuGvkOSrQdjKUEb9JSZUfSskMZTTZqYvayGET5eTCfI87hKtIVnxt0RtBCIs%252FqT4fx%252FJqXdghrSwdFv9Te%252FHid676dmH%252Bd6Tj1ur5cMyw%253D%253D&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30380190790/', 'title' => 'Sales Representative/Account Manager', 'description' => 'Do you want to use your sales, skills but do something more meaningful?<br /><br />Are you tired of dog-eat-dog environments and sales tricks?<br /><br />Is it time to work more regular hours?<br /><br />In this job <br /><br />You will focus on consultative and relationship sales to meet the needs of families<br /><br />You will work autonomously and control your success, with a team behind you cheering you on<br /><br />You will have a chance to express your faith and join an organization with aligned values<br /><br />You will experience a dynamic, fast paced environment where no two days are the same<br /><br />Let s talk compensation <br /><br />Base salary of $50,000<br />Uncapped commission<br />Additional bonus opportunities<br /><br />Top performers can earn well over $100,000 YOUR work determines what YOU make!<br /><br />And there s more <br /><br />Full benefits package including insurance options<br />Retirement benefits<br />Paid time off<br /><br />Get to know us <br /><br />CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families.<br /><br />The work we do is founded in our Core Values Share the Journey, Serve with Care, and Make It Happen<br /><br />www.cfcsmission.org<br /><br /><br /><br />Think that you re a good fit? We re looking for someone with <br /><br /> 2-4 years working in a performance-based sales<br /><br /> Interest in working in a Catholic environment, all backgrounds welcome to apply<br /><br /> Passion for people<br /><br /> Drive to perform<br /><br /> Supreme organizational skills<br /><br /> Willingness to put in the work<br /><br /> Mad computer skills<br />WhyaDGzwRs', 'post_date' => '2024-05-17T06:46:22Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Lumos Transforms' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=745e10c8f40c73edc3f2983b1&ri=9c120fae7f58441d9916fb43f242158c&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253Asb%252Bm3bvpCuYa38pr%253AJoKbO8afnYCnDmHOEY5O2Q%253D%253D%253A%252BF7TTa1p5HYXxuvczNktke05qZyL1HDSng4k%252BgYIoxAN17Pj0ETsiQ2Gr6KQThd7cxmM7yRS0qlbLKpgJsVgcbkTjJfs64vr%252BJg7oHyIe3svsJ0SBVBQ%252FZW5v%252BeKWe%252BXXKvQjfuDAuFtMucW&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30463023669/', 'title' => 'Administrative Assistant', 'description' => '<p>Lumos Transforms is looking for two part-time <strong>Administrative Assistants</strong>. We are a growing Los Angeles-based social enterprise dedicated to helping guide individuals, organizations, and communities through positive change. Our staff has a wide range of expertise and has successfully implemented programs from inception to evaluation that have demonstrated statistically significant benefits for social service agencies, healthcare organizations, educational institutions, government agencies, and businesses. Learn more: www.lumostransforms.com</p><p> </p><p>Our values inform every aspect of our organization the work we do and how we do it. We believe in transforming culture with every action and interaction. Lumos core values include:</p><p>Love</p><p>Reflection</p><p>Collaboration</p><p>Cultural humility</p><p>Inclusion</p><p>Liberation</p><p>Transparency</p><p>Responsiveness</p><p>Mutuality</p><p><br></p><p>The <strong>Administrative Assistant</strong> position is an hourly, mostly remote position working in collaboration with the Director of Operations and other team members. An ideal candidate should be Los Angeles based and have a passion for promoting transformative change at all levels, and be capable of completing the following essential functions and responsibilities, including but not limited to:</p><p><br></p><p><strong>Requirements:</strong></p><ul><li>Enjoy interfacing with public</li><li>Excellent written and verbal communication skills in English</li><li>Strong organizational and planning skills</li><li>Attention to detail</li><li>Proactive self-starter</li><li>Proficient with Quickbooks, Excel, Word, Google apps, database management, and a Mac-based office</li><li>Personal transportation with car insurance for running off-site errands</li></ul><p><br></p><p><strong>General job expectations:</strong></p><p><br></p><ul><li>Holds the organizational vision and ensures embodiment of organizational values</li><li>Maintains client correspondence and service via phone, email, and social media</li><li>Maintains calendars</li><li>Schedules and coordinates internal and external meetings</li><li>Performs data entry and database management</li><li>Executes digital filing</li><li>Receives individual client payments and assists with accounts receivable</li><li>Provides virtual and in-person event support</li><li>Makes copies/scans documents</li><li>Participates in generative conflict resolution processes amongst team members</li><li>Participates in strategic planning and improvement activities</li></ul><p><br></p><p><strong>Desired approaches</strong></p><ul><li>Curious and open minded</li><li>Collaborative</li><li>Honest and respectful</li><li>Resourceful</li><li>Proactive</li></ul><p><br></p><p>$27 per hour, W-2 position</p><p><br></p><p>Both positions are part-time roles, with 20 hours per week initially, but with high potential for growth. Hours are between 8am-5pm Pacific, Monday through Friday. One position is fully remote and the other is a mostly work from home position with some weekly work from our Highland Park office. </p><p><br></p><p>**Submit your resume with a cover letter describing your motivation in applying for this position. Email: ...@lumostransforms.com ** Submissions without a cover letter will not be considered.</p>', 'post_date' => '2024-05-17T02:20:55Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Russell Tobin' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=75b97b1df2bc73eddd84256b1&ri=9c120fae7f58441d9916fb43f242158c&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253Aw9i%252Bh%252FX6qVjCYA2S%253Agrxjejvt3XxF3uPeJE%252Fq4g%253D%253D%253AhGLkj9KopMtz0tQF9RCY9VuLPnA2Ov7XT7OVEhVITWZwyAd8wewp0Pw1czOn%252F798P%252BHwsyuhJxOIk6wxKByiZWrQ8swPWI%252BvtL9Z1QCBvMImDHBGER9qh4KFvkpLXCd4IGsrERvSB473WQCw&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30225100645/', 'title' => 'Product Manager', 'description' => '<p><strong>Position: Business Product Manager</strong></p><p><strong>Contract: 6 Months (Extension Likely)</strong></p><p><strong>Pay Rate: $50-$60/HR (DOE) W2</strong></p><p><strong>Location: Remote</strong></p><p><br></p><p><strong>What you get to do in this role:</strong></p><ul><li>Develop product management artifacts including Problem Statements/Definitions, Personas, Roadmaps, ROI/Success Metrics, Scope, MVPs, and Journey Maps.</li><li>Navigate the needs of multiple business units to resolve dependencies and contending priorities, driving consensus on what is best for our Partners. Act as point of contact between sales operations and IT for resolving x-team product issues.</li><li>Collaborate with strategists, other product managers and product owners to define the strategic roadmap, anticipate and meet future business needs, and align our selling motion to target architecture.</li><li>Partner with sales ops and IT to define initiatives from concept to MVPs to roadmaps; acquiring approval from Executive Leadership on prioritization, funding, and commitment to key initiatives.</li><li>Lead various ACE priorities, including new indirect GTM selling motions, pivotal initiatives, and major capability improvements. Influence and align leadership on vision, strategy, prioritized backlogs, and initiative success criteria.</li><li>Provide Partner/Channel subject matter expertise and champion partner-centric views into cross-functional initiatives.</li><li>Plan and prioritize product development and product feature backlog.</li><li>Collaborate with project managers, technical product managers, and engineering leads to drive accountability, mentorship, and support for in-flight programs while capturing feedback and identifying capability gaps.</li><li>Define, and detail processes, policies, metrics, reports, risks/dependencies, and mitigation plans.</li><li>Translate business requirements into epics and user stories. </li><li>Work with QA to define test criteria/scripts for releases while driving business tester UAT.</li><li>Develop detailed product feature specifications and ensure they re clearly understood by relevant teams.</li></ul><p><strong>What you need to be successful in this role:</strong></p><ul><li>Results-driven leader, with a bias for action, who brings a strategic approach and thought leadership to achieve desired business outcomes.</li><li>Demonstrated operational rigor and continuous delivery of improvements with measurable impact.</li><li>Demonstrated experience in channels product definition, execution and improvement.</li><li>5+ years in executing leading channels (B2B) product management activities.</li><li>Experience engaging end users to identify process / policy gaps, identifying opportunities to improve the user experience, and translating that into business requirements.</li></ul><p><br></p><p>Pride Global offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.</p>', 'post_date' => '2024-05-16T17:11:12Z' ) ) ) $title_for_layout = 'Account Management at Upward' $metatag_description = 'Account ManagementUpward at Proven' $unique_name = 'upward-newark-ca' $reference_number = '55883' $mobile_image = '' $display_company_title = 'Jobs at Upward' $employer = array( 'EmployersJob' => array( 'id' => '45483', 'employer_id' => '30671', 'ats_url' => '', 'url' => '', 'title' => 'Account Management', 'craigslist_city' => 'san francisco bay area', 'craigslist_sub_city' => 'east bay area', 'craigslist_sub_sub_city' => 'fremont / union city / newark', 'craigslist_state' => 'California', 'open' => '1', 'post_date' => '2019-04-09 00:04:48', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '94566', 'description' => '<p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage book of business with focus on revenue growth and retention while providing exceptional customer service</li> <li>Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities</li> <li>Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations</li> <li>Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term</li> <li>Exceed monthly/quarterly retention and growth quotas</li> <li>Thrive on change while remaining highly organized, optimistic, and coachable</li> <li>Drive to individually compete (and win!) while still being a fantastic team player</li> </ul> <p><strong>Qualifications/Experience</strong></p> <ul> <li>1-3 years of Account Management experience (prior sales or advertising experience desired</li> <li>Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business</li> <li>Excellent time management and organizational skills with the ability to track numerous details</li> <li>Solid ability to handle tough conversations with clients in a professional, solution-oriented manner</li> <li>Strong belief in proactive rather than reactive approach to handling clients and problems</li> <li>A passion and deep understanding of customer service and business growth</li> <li>Technically savvy</li> <li>HR or recruiting industry experience preferred (but not required)</li> <li>Strong interpersonal communication (both verbal and written)</li> <li>Bachelors Degree</li> </ul>', 'unique_name' => '', 'created_date' => '2019-04-09 00:04:38' ), 'Employer' => array( 'lat' => '37.53599930', 'lon' => '-122.03199768', 'id' => '30671', 'company_name' => 'Upward', 'company_logo' => '', 'simple_posting_process' => '1', 'user_id' => '716577', 'zipcode' => '94560', 'city' => 'Newark', 'street_address' => '', 'street_address2' => null, 'state' => 'CA' ), 'UtZipcode' => array( 'zipcode' => '94566', 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ) $is_swinomish = false $is_hiring = (int) 1 $page = '' $success = (int) 0 $broadcast = (int) 0 $external_job_board = '' $is_worker = false $isMobile = false $isWorker = false $isSales = false $isEducator = false $adminLoggedIn = false $isEmployer = false $loggedIn = false $isFacebookAppUser = false $campaign = 'NONE' $content_for_layout = ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Account Management"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/45483?ref=55883"/> <meta property="og:image" content="/css/images/proven_logo.png"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="Summary We\'re looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals. Responsibilities Manage book of business with focus on revenue growth and retention while providing exceptional customer service Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term Exceed monthly/quarterly retention and growth quotas Thrive on change while remaining highly organized, optimistic, and coachable Drive to individually compete (and win!) while still being a fantastic team player Qualifications/Experience 1-3 years of Account Management experience (prior sales or advertising experience desired Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business Excellent time management and organizational skills with the ability to track numerous details Solid ability to handle tough conversations with clients in a professional, solution-oriented manner Strong belief in proactive rather than reactive approach to handling clients and problems A passion and deep understanding of customer service and business growth Technically savvy HR or recruiting industry experience preferred (but not required) Strong interpersonal communication (both verbal and written) Bachelors Degree "/> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "JobPosting", "url": "https://www.proven.com/jobs/view/45483?ref=55883", "title": "Account Management", "description": "<p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage book of business with focus on revenue growth and retention while providing exceptional customer service</li> <li>Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities</li> <li>Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations</li> <li>Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term</li> <li>Exceed monthly/quarterly retention and growth quotas</li> <li>Thrive on change while remaining highly organized, optimistic, and coachable</li> <li>Drive to individually compete (and win!) while still being a fantastic team player</li> </ul> <p><strong>Qualifications/Experience</strong></p> <ul> <li>1-3 years of Account Management experience (prior sales or advertising experience desired</li> <li>Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business</li> <li>Excellent time management and organizational skills with the ability to track numerous details</li> <li>Solid ability to handle tough conversations with clients in a professional, solution-oriented manner</li> <li>Strong belief in proactive rather than reactive approach to handling clients and problems</li> <li>A passion and deep understanding of customer service and business growth</li> <li>Technically savvy</li> <li>HR or recruiting industry experience preferred (but not required)</li> <li>Strong interpersonal communication (both verbal and written)</li> <li>Bachelors Degree</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=740eb386983c73edc6f8acdd1&ri=9c120fae7f58441d9916fb43f242158c&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253At0XLxZuvSlZTdfwj%253AQOsySpkTDieH%252Fjl%252BzhoJdQ%253D%253D%253Aty4hoNgSW%252BBSD9F1UN47zL4iK%252FUa094Oe%252B1bKBHgvKoyi7EVyby8Qsiyy6nwwqIdgzmzBo1FtMWp3gPhVxFGpbPnOOrPa1E0iDCMHN0vdUNiMwgNpmKvgGli3FjPfO17SMmhtX44xperS5Q%252F5Q%253D%253D&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30378485267/" class="blue-link" target="_blank">Account Manager, CA Municipal Clients</a></p> <p class="similar-job-company">Interwest Consulting Group - 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<span class="text-muted">Pleasanton, CA</span></p> <p class="text-muted similar-job-date"> Yesterday </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ' $scripts_for_layout = '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' $no_title_bar = false $no_bottom_bar = false $no_index = false
filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Upward
Summary
We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.
Responsibilities
Qualifications/Experience
Other jobs you may like
Account Manager, CA Municipal Clients
Interwest Consulting Group - Pleasanton, CA
23 hours ago
CRG - Danville, CA
5 days ago
Sales Representative/Account Manager
Catholic Funeral & Cemetery Services - Hayward, CA
23 hours ago
Lumos Transforms - Pleasanton, CA
Yesterday
Russell Tobin - Pleasanton, CA
Yesterday
Apply to jobs on the go with Proven mobile
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---|---|---|---|---|---|
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2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 30671 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 716577 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 30671 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 716577 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 45483 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 45483 LIMIT 1 | 1 | 1 | 1 |